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Terms and Conditions

www.kateslocker.com is a site operated by (Kateslocker Group Ltd) .


We are registered in UK under company number 10414967 and our registered office is 27, Old Gloucester Street, London, WC1N 3AX, United Kingdom.


We have right to amend the content of your terms and condition in anytime.




The website is owned by Kateslocker Group Ltd.




Your personal data will be used to provide information, goods and services offered through our website to you, for billing and order fulfillment.




If you sign up to our newsletter we may use your email address to send you information about products or promotions. This may include material other than our newsletter about our products and promotions. You can opt out of these at any point and you can ask for personal data to stop being recorded at any time.




A cookie is a small text file that we store on your device. Our website uses cookies to distinguish from other users of you website. Cookies also provide us with information about how this website is used so we can keep it as up to date, relevant and error-free as possible.


Types of Cookies we use are:

Strictly necessary cookies - These are cookies that are essential to the operation of our website.  Analytical/performance cookie - These cookies allow us to recognise and count the number of visitors to our website.

Functionality cookies - These cookies are used to recognise you when you return to our website. Targeting Cookies - These cookies record your visit to our website, the pages you have visited and the links you have followed.


We may monitor traffic to our site and collect the following information:

The IP address of your computer. The referring website from which you have got to our website from. The reason for this is to make ongoing improvements to our website based on this data and to see our most popular sources of business.




We may disclose your personal data to other parties to:

To other companies within our group.

The purchasing party or interested purchasing parties if we sell all or part of our business.

To agents and service providers.

To relevant parties in cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights, personal safety of person/s.

We may also disclose aggregate statistics about visitors to our website (customers and sales) in order to describe our services to prospective partners (advertisers, sponsors) and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.

If you are concerned about your data, you have the right, subject to the payment of a small fee to request access to personal data which may hold or process about you.




Our Suppliers of products are based in UK, EU countries and USA.




Please allow us to ship some of our products in 3-10 working days.




All customers have the right to cancel their orders under the distance selling regulations which gives consumers extra protection when buying online. You have the right to cancel the purchase of a good without having to give a reason at any time within the "cooling off period" 14 working days, beginning on the day after you receive the goods. If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back as to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have canceled the contract. Please note, if you purchase your order by Paypal or Aliay and cancel your order, we will charge 5% of the amount of your order due to the transaction fee.


We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.Once we receive the returned items for a good condition, any sum debited to us will be refunded to you and in any event within 30-45 days of your cancellation. You will not have any right to cancel a purchase for the supply of any product which is unsealed or used by you, unless there is a fault with the goods upon receipt by you.


TAX LIABILITY (Outside the UK and the EU)


If your shipping address is outside the UK or EU, you will have responsibility to pay the local import tax and duties. We will charge you £25 once your purchase is returned due to refusing to pay for the local import tax and duties.




We have right to adjust the price and cancel orders which are set up by a mistake.




Product names and company names or logos cited within this site are the property of the respective owners. kateslocker.com is not related to, endorsed by, or in any way connected or associated with these companies. We are an independent company, in no way associated or affiliated with some of brands sold on our website.




All notices you send us must be sent to the contact details on this site (link). We may give notice to you at either the email or postal address you provide to us when making a purchase. (Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.) In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressees.




These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.